Mastering Money Transfers: A Step-by-Step Guide to Sending Money Through Vigo

April 12, 2024

Gone are the days when sending money across borders was a time-consuming and cumbersome process. With the advent of modern financial technology, sending money internationally has become easier, faster and more convenient. One such platform that has gained popularity in recent years is Vigo. In this comprehensive guide, we will walk you through the process of sending money through Vigo, highlighting its features, benefits, and steps to ensure a seamless transaction. Whether you’re an experienced user or a beginner, this article will provide you with all the information you need to know about sending money through Vigo.

What is Vigo?

Vigo is a global money transfer service that allows individuals to send and receive money across borders quickly and securely. It is a subsidiary of Western Union, a household name in the financial industry. With Vigo, you can send money to over 200 countries and territories worldwide, making it an ideal choice for both personal and business transactions.
One of the key benefits of using Vigo is its extensive network of agent locations, which allows recipients to conveniently collect cash. In addition, Vigo offers competitive exchange rates and low transaction fees, making it a cost-effective solution for international money transfers. Whether you need to support your loved ones abroad or make a business payment, Vigo provides a reliable and efficient platform for sending money across borders.

Set up your Vigo account

Before you can start sending money through Vigo, you need to set up a Vigo account. The registration process is simple and straightforward and requires you to provide some basic information such as your name, contact details and identification documents. Follow the steps below to set up your Vigo account:

  1. Visit the Vigo website or download the Vigo mobile app from your app store.
  2. Click the “Sign Up” or “Create Account” button to begin the registration process.
  3. Provide the required personal information, including your full name, email address, phone number, and date of birth.
  4. Provide required identification, such as a valid passport or national ID card, to verify your identity.
  5. Once your account is verified, you can proceed to add a payment method and start sending money through Vigo.

It’s important to note that Vigo may have specific requirements and restrictions depending on your country of residence. Make sure you comply with all necessary regulations to avoid any inconvenience during the registration process.

Initiate a bank transfer

Once you have set up your Vigo account and added a payment method, you can initiate a wire transfer by following these steps:

  1. Log in to your Vigo account with your registered email address and password.
  2. Click on the “Send Money” or “Transfer” option, usually located on the main dashboard or menu.
  3. Select the destination country you wish to send money to.
  4. Enter the amount you would like to send. Vigo will display the applicable exchange rate and any fees associated with the transaction.
  5. Select the recipient’s payment method, such as cash pickup or bank deposit.
  6. Enter the recipient’s details, including full name, contact information, and bank account information, if applicable.
  7. Review the transaction details for accuracy and confirm the transfer.
  8. Proceed to make your payment using your chosen payment method, such as credit card, debit card, or bank transfer.
  9. Once the transaction is complete, you will receive a confirmation email or notification with wire transfer details and a tracking number.

It’s important to double check all information entered during the transfer process to avoid any errors or delays. If you encounter any difficulties or have specific requirements, Vigo provides customer support channels to assist you throughout the transaction.

Track your transfer

After initiating a money transfer through Vigo, you may wish to track the progress of your transaction to ensure its successful delivery. Vigo offers a convenient tracking feature that allows you to monitor your transfer in real time. Here’s how to track your transfer:

  1. Visit the Vigo website or open the Vigo mobile application.
  2. Find the “Track Transfer” or “Track Transaction” option, usually located in the main menu or on the transaction history page.
  3. Enter the tracking number provided to you at the time of the transaction.
  4. Customer Support and Security

    Vigo prioritizes customer satisfaction and security by providing robust customer support and implementing strict security measures. If you encounter any problems or have any questions regarding your money transfer, you can contact Vigo’s customer support team through various channels such as phone, email or live chat. The support representatives are trained to assist you with any concerns in a prompt and professional manner.

    When it comes to security, Vigo uses industry-standard protocols to protect your personal and financial information. The platform uses encryption technology to protect data transmissions and has implemented strict authentication measures to ensure the integrity of your account. In addition, Vigo complies with regulatory requirements and adheres to anti-money laundering (AML) and know-your-customer (KYC) policies, further enhancing the security of your transactions.
    It’s important to note that while Vigo takes extensive measures to ensure the security of its platform, it’s crucial for users to exercise caution and follow best practices when using any financial service online. This includes using strong passwords, avoiding sharing sensitive information with unauthorized individuals, and keeping your devices and software up to date with the latest security patches.

    Bottom line

    Vigo offers a convenient and reliable solution for sending money across borders. With its extensive global reach, competitive rates and easy-to-use interface, Vigo has become a popular choice for individuals and businesses alike. By following the steps outlined in this comprehensive guide, you can easily set up your Vigo account, initiate a transfer, and track its progress. Remember to stay vigilant and prioritize security when using any online financial service. With Vigo, you can send money to your loved ones or make business payments efficiently and securely, making it a valuable tool in today’s globalized economy.
    Please note that the information provided in this article is current as of September 2021. It’s always recommended that you visit Vigo’s official website or contact customer support for the most accurate and up-to-date information about their services and processes.


    How do I send money through Vigo?

    To send money through Vigo, follow these steps:

    1. Visit a Vigo agent location near you.
    2. Provide the necessary identification documents required by Vigo.
    3. Fill out the send form with the recipient’s information, including their name, address, and contact details.
    4. Specify the amount you want to send and pay the transfer amount plus any applicable fees.
    5. Receive a receipt with a reference number.
    6. Share the reference number with the recipient.
    7. The recipient can visit a Vigo agent location in their country and provide the reference number to receive the money.

    What identification documents do I need to send money through Vigo?

    The specific identification documents required may vary depending on the country and local regulations. Generally, you will need to present a valid government-issued photo ID, such as a passport or driver’s license. It’s recommended to contact your nearest Vigo agent location or check their website for the exact requirements in your area.

    How long does it take for the money to reach the recipient through Vigo?

    The time it takes for the money to reach the recipient through Vigo can vary depending on factors such as the destination country and the selected service option. In general, Vigo offers various delivery options, including instant cash pickup or direct deposit to a bank account. Cash pickups are typically available within minutes, while bank deposits may take a few business days to process.

    What are the fees for sending money through Vigo?

    The fees for sending money through Vigo can vary depending on factors such as the destination country, the amount being sent, and the chosen service option. It’s advisable to check with your nearest Vigo agent location or visit their website to obtain accurate and up-to-date information regarding the fees associated with your specific transaction.

    Can I track the status of my money transfer through Vigo?

    Yes, you can usually track the status of your money transfer through Vigo. After completing your transaction, you will receive a receipt with a reference number. This reference number can be used to track the progress of your transfer by contacting Vigo customer service or using their online tracking tool, if available.